Privacy Policy

Introduction

Protectiv IT Security Inc. ("Protectiv", "we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect personal information when you use our services. We are fully compliant with the Data Privacy Act of 2012 (Republic Act No. 10173) and uphold the privacy rights of our data subjects.

Information We Collect

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and managing accounts
• Communicating with you about our services
• Improving our website and services
• Detecting and preventing fraud or security issues
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Personal data: up to 3 years
• Security telemetry: up to 90 days
• Access Logs: 360 days

Your Rights Under the Data Privacy Act of 2012

You have the following rights under the Data Privacy Act of 2012 (Republic Act No. 10173):

• Be informed of data collection and processing
• Access your personal data
• Object to or restrict processing
• Correct inaccurate or outdated data
• Request erasure (subject to exceptions)
• Request portability
• Withdraw consent
• File a complaint with the National Privacy Commission

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: